Items purchased on jupiteruniforms.com in original condition may be returned or exchanged within 30 days accompanied by your original invoice. Items that have been washed, worn or embroidered cannot be returned. Due to high seasonal demand and limited quantities of holiday prints, these items must be returned or exchanged within 14 days of delivery.
You will receive a full refund for the cost of the product, based on your original payment method (i.e. credit card). Original or return postage is not refundable. If you have placed your order with a credit card, please allow up to two billing cycles for a refund to appear on your credit card statement.
Depending on the method you use to send the item(s) to us, it can take up to 7 – 10 business days for us to receive your return. Upon receiving the item(s), they will be processed within 7 days.
Return or exchange merchandise bought through JupiterUniforms.com may only be returned to the address listed below.
800 West Indiantown Road
Jupiter, FL 33458
Remember to include your name, address, and order number on a sheet of paper and enclose it with the item(s) you are returning. Be sure to indicate if you would prefer to receive a refund, or make an exchange for another size, color, or item.
If you do not have the original order number, you can look up your order history through your account at JupiterUniforms.com or call us at 1-866-991-4501 for your order information.
We ship most products within 24 hours of confirmation of payment.
Expedited shipping is available upon request for an additional charge. Call for details if you require expedited service.
All products are shipped UPS ground unless specified otherwise.
Currently we only offer shipping within the continental USA.
If the product ordered is in-stock, you should expect to receive your order within 5-10 business days. If the product ordered is not in-stock or is a specialty item, the time frame could vary depending on its availability.